Welcome to Gianoco

ABOUT GIANOCO

Gianoco is an online destination for women's fashion in the United Kingdom, with a focus on dresses for every season — from breezy summer styles to elegant autumn layers. Each piece in our collection is hand-picked with one question in mind: would we wear this ourselves?

We keep our collections fresh and seasonal, so there's always something new to discover — without the designer price tag.
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frequently asked questions

How long will my order take to arrive?

Orders are processed within 2–3 business days, followed by 4–9 days in transit, for a total delivery time of 6–12 business days.

What is your returns policy?

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in their original condition with tags attached.

There's a problem with my order - what should i do?

We're sorry to hear something isn't right! If your item arrives damaged, incorrect, or is missing from your order, please get in touch with us as soon as possible. You can email us at info@gianoco.com or visit our Contact Us page. Please include your order number and a photo if applicable, and we'll make it right for you.

Do you offer free delivery?

Yes, we offer free shipping on all orders within the United Kingdom.

how can i get in touch with customer support?

Our team is happy to help! You can reach us by emailing info@gianoco.com or by filling in the form on our Contact Us page. We are available Monday to Friday and aim to respond to all enquiries within 1 business day.

EASY RETURNS

We offer free and easy returns on all orders within 30 days of delivery.

FREE UK DELIVERY

We offer free delivery on all orders across the United Kingdom, so your items arrive safely and conveniently at your door.

30-DAY MONEY-BACK GUARANTEE

Not quite right? Return any item within 30 days of delivery for a full refund. No fuss, no hassle.

CUSTOMER SUPPORT

Our dedicated support team is here to help Monday to Friday. Get in touch with any question or concern.